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Friday, December 7, 2012

Urgently Required Windows L3, L4, SME for IBM Noida/Gurgaon

Urgently Required Sr. Windows L3, L4 / SME positions with IBM India Noida. 

Interview will be face to face on coming weekend (8th December 2012) in Noida with the shortlisted candidates only. 

Details as under:-

Job Description

# Role of the System Administration is to perform day to day support on the server like administration, housekeeping, maintenance, upgrade of OS, supporting Hardware problems co-ordination with Vendors, performing Security related controls and checks.

Duties & Responsibilities

# Upgrade and Maintain OS Versions.
# Managing the Calls like production Node, Domain controller down, File system corruption on production server and production major H/W failure.
# RCA preparation and meeting SLA for RCA submission.
# Planning and implementing fixes / Patches
# Escalation of Disk management task on production system from L2 team.
# Complex Health Checking.
# Citrix related issues , affecting significant no. of users
High-end changes like change in cluster, hardware replacement, software/driver Upgradation on production sys tems.
# Analyze Problems & escalate to appropriate Levels.
# Act on Day to Day House Keeping tasks by using tools & scripts
# To able to perform in 24 x 7 Environment in shift roaster
# To able to attend calls on Oncall basis whenever assigned
# Work with Change & Problem Management Tools
# Perform Root Cause Analysis for the incidents.
# Identify and recommend improvements to existing processes.
# Escalations handling.
# Coordination with Server managers/other teams.
# Assume personal responsibility for resolving problems in&nb sp;most effective way possible within SLA reaching root cause and preventing problems.
# Adhere to all the account specific technical as well as general process / procedures.
# Ensure the Service Requests and all pre-requisite checks are followed deligently.


# Adequate Knowledge of MS Patching and resolving the security based problems.
# Practical experience on Client Backup tools like TSM, VERITAS, Arc server etc.,
# Knowledge of Citrix, VM ware and remote server support is an added advantage.
# Trouble shooting server based problems with root cause analysis.
# Problem solving Capability in IBM,HP and Dell Hardware.
# Experience in handling customer base environment of more than 50 servers will be essential.
# Good Understanding of trouble shooting & Server based Commands
# General Knowledge of Storage, Networking and backup devices
# Experience on the following layered products( in one will be Mandatory, more than two will be an added advantage)
# Hardworking, Ready to ;learn and drive to achieve
# To participate & Work with Local & Global Team
# Ready to take additional challenges
# Ability to acquire skills & keep them updated
# Ability to articulate and compare alternative approaches
# Creativity and Judgment applied to professional, technical or operational problems
# Independently generates solutions based on analytical, technical skills and business knowledge
# Provide advice in Technical / Operational Issues
# Knowledge of ITIL or equivalent processes.

Qualification & Experience:

Any Graduate.
6 years of Windows System Administration, 1-3 YEARS exp on Citrix OR VMware

Mode of Interview:- Face to face in Noida on 8th December 2012.

Joining Location:- Noida and Gurgoan only.

If interested and have not applied for IBM in recent past please sent your resume along with current salary and notice period for joining details.

Contact Details
Shahid Ali
Principal Consultant
Landline :- +91-120- 4275643 | +91-9911198530/09958579171
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