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Monday, May 27, 2013

Genpact: Urgent Requirement for HMV Process : Networking Professionals/CCNA with Good Communication Skills

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HMV Process | Gurgaon
Process Associate & Process Developer openings in HMV Healthcare

Educational Qualification
·         BE/BTECH/BCA/BIS/BIT/Graduate in any stream with a Diploma in  Computers/Engg.
·         CCNA certification will be added advantage.
Process Snapshot
·         Designation : Process Associate /Process Developer
·         Band : 5A/5B
·         Location : Gurgaon
·         Shift Window : 1200 to 1200 IST
·         Shift Type : Rotational
Experience Required
·         1 - 3 years' experience in any technical Helpdesk Process
·         1 – 3 Years' Experience in a Technical Support Process preferably from L1 kind of role. Good knowledge of Microsoft Office Applications
Skills Required
·         Ability to interact with network professionals at multiple levels.
·         Excellent communication skills and Negotiation skills.
·         Strong Networking Skills including understanding of IP Sub-netting, Cisco Routing & switching and have strong inclination towards learning and upgradation in a technical domain.                                 
·         Understanding of Computer Networks, VPN Technology and UNIX/Linux OS.
·         CCNA certified professionals will be preferred.

Job Description
The jobholder will be responsible for supporting Field Engineers, Online Engineers & Connectivity Leaders on connectivity issues  & troubleshooting on various broadband technologies(ISDN/ADSL/VPN/3G networks)  across Europe, Middle East & Africa. The candidate would also be responsible for working on technical projects / new solutions and hence has to keep him/herself upgraded accordingly.

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