HMV Process | Gurgaon Process Associate & Process Developer openings in HMV Healthcare
·BE/BTECH/BCA/BIS/BIT/Graduate in any stream with a Diploma in Computers/Engg.
·CCNA certification will be added advantage.
·Designation : Process Associate /Process Developer
·Band : 5A/5B
·Location : Gurgaon
·Shift Window : 1200 to 1200 IST
·Shift Type : Rotational
·1 - 3 years' experience in any technical Helpdesk Process
·1 – 3 Years' Experience in a Technical Support Process preferably from L1 kind of role. Good knowledge of Microsoft Office Applications
·Ability to interact with network professionals at multiple levels.
·Excellent communication skills and Negotiation skills.
·Strong Networking Skills including understanding of IP Sub-netting, Cisco Routing & switching and have strong inclination towards learning and upgradation in a technical domain.
·Understanding of Computer Networks, VPN Technology and UNIX/Linux OS.
·CCNA certified professionals will be preferred.
The jobholder will be responsible for supporting Field Engineers, Online Engineers & Connectivity Leaders on connectivity issues & troubleshooting on various broadband technologies(ISDN/ADSL/VPN/3G networks) across Europe, Middle East & Africa. The candidate would also be responsible for working on technical projects / new solutions and hence has to keep him/herself upgraded accordingly.