Follow by Email

Friday, August 22, 2014

Walk-in for Technical Support Associate @ IBM , Hyderabad & Bangalore !!

Bangalore / Hyderabad
Venue
Timings: Monday to Friday - 12.00PM to 4.00PM
Bangalore 
IBM India Pvt. Ltd
D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road, Bangalore – 560045
OR
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala - Indiranagar Ring Road, Bangalore – 560071
Hyderabad
IBM India Pvt. Ltd
3B, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
Timings: Saturday - 10.00 AM to 1.00 PM
Bangalore 
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala - Indiranagar Ring Road, Bangalore – 560071
Timings: Saturday - 11.30 AM to 3.30 PM
Hyderabad
IBM India Pvt. Ltd
3A, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
Requirement
 
DesignationExperienceWork LocationQualificationJob Code
Technical Support Associate0-4 YearsBangalore / HyderabadAny GraduationGTS-0670975
Search for Job Code and Apply Online - https://jobs3.netmedia1.com/cp/faces/job_search
Job description
  • Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External
  • Commercial Account End Users across North America, EMEA & AP.
  • Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Skills Required
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client - Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller
  • Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required
  • Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion
  • Bachelor's Degree/ Diploma ( 15 Years + education )
Required
  • Bachelor's Degree
  • Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  • English: Fluent
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) – Original
The Help line contact person will be "Vidhika Shiwa", Pl call us if any queries at 0124-4817411 ( Monday to Friday  between 12-5pm), also email us at rqueries@in.ibm.com
NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS

Source:
Monster dot com
Post a Comment