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Sunday, April 5, 2015

URGENT REQUIREMENT FOR OPERATION SUPPORT ENGINEER

We have an urgent requirement with us for "Operation Support"
We are an IT software company leading into telecom & tower sectors, started in the year of 1999. Headquarter in Delhi(Malviya Nagar). 

For more details visit at :www.infozech.com

Position :- Operation Support Engineer
Experience :- 2-4 Years
Qualification :- B.Tech/B.E/MCA/or equivalent

Skills :-

1. Advance beginner in SQL
2. Proficient in MS - Office 
3. Would prefer if have experience in tower operations
4. Good communication skill - written and verbal both
5. Good analytical skills.

Job Description :-

1. Providing application support to the client.
2. Preparation of Various performance reports on the basis on consumption & O&M activities.
3. To ensure smooth delivery of services and operational excellence in line with customer processes 
4. IT Infrastructure Monitoring and Resolve routine customer problem and issues Log in Incident Management System
5. Create/Update Project related documents like User Manual, Troubleshooting Guide, Training material etc.
6. Deploying Releases on production and testing the releases sent on production to ensure quality of delivery 
7. Interact with customer and ensure resolution and SLA Compliance
8. Database up-gradation on production server.


Interested candidates may share their resume at priya.kumari@infozech.com.
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