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Tuesday, November 28, 2017

Job | Genpact Mega Walk-in For Engineering Graduates


Job Description 
 

GENPACT : TRANSFORMATIONS HAPPEN HERE

TRANSFORM YOUR CAREER WITH US



GENPACT SPOT OFFERS FOR SEMI-TECHNICAL VOICE PROCESS. 


Why to Join Genpact Semi- Tech Voice Role,

1. Opportunity to work with one of the largest consumer Electronics Company in India at a world class state of the art facility.
2. We offer Day Shifts exclusively to all our female employees.
3. Opportunity to work at Cyber City, Gurgaon which is an upcoming Corporate Hub in Delhi/NCR.
4. Incentives paid during the training time as well as per performance.


Venue : Park Inn by Radisson ( Earlier Hotel Vikram) ,
Lajpat Nagar, Ring Road, New Delhi - 110024
Landmark : Opposite Moolchand Metro Station ( Violet Line)

Day : Saturday
Timings 10AM - 3PM


Please call our Human Resource Executives,

Simran - 9205974513

Karishma - 8920644189 



Job Responsibilities: 

1. Answer inbound calls from customers regarding Mobile, Laptops and other House Hold Electrical Items
2. Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
3. Document & add new issues/solutions to Knowledge Management Repository.
4. Utilize professional techniques to retain & delight customers.
5. Use of soft skills - Listen, Empathy, Courtesy etc.
6. Provide quality service & resolve concerns efficiently & professionally
7. Shift Timings :

Day Window (6am - 12pm)
Night Window (8pm - 6am)

8. Females will not be required to do night shifts.
9. Candidates will be required to do night for a month after every 3 months.
10. Freshers and experienced both can apply.
11. Incentives can be earned during the training time as well.



Please carry a copy of resume, passport size photograph and a valid Govt ID proof. 
Salary: INR 1,50,000 - 2,50,000 P.A
Role: Associate/Senior Associate -(Technical)
Role Category: Voice
Industry Type: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords: voice,bpo,cce,fresher,graduate,genpact,walkin,walk - in
 
 Desired Candidate Profile 
 
Education: (UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization, BCA - Computers) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
 
 Company Profile 
 GENPACT India Private Limited 
 http://www.genpact.com 
 Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes â€" an approach we call Lean DigitalSM. We deliver value to our clients in two ways â€" through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook. 
   
 
Regards,

Hiring Team
GENPACT India Private Limited
http://www.genpact.com
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