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There would be an exclusive Employee Referral recruitment drive from the 28th of November 2017 to the 30th of November 2017, between 12:00 to 16:00 at the below location.
IBM India Private Limited
APIIC Software Layout
HITEC City, Madhapur
Contact Person : Ram (firstname.lastname@example.org)Technical Support Associate
Hyderabad, India : 111970BR
Roles & Responsibilities :-
- As a Technical support associate the Candidate would be providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- The job will require the Candidate to handle inbound calls/emails/chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
Skills required :-
- Proven communication skills
- Knowledge in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
The Candidate would be required to work in a 24x7 environment and the shifts can vary depending on geographies supported
Eligibility criterion :-
- Any Graduation
Monday, November 27, 2017
at 7:23 PM