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Tuesday, January 30, 2018

Manager/Senior Manager WFM for Bangalore

Hello Everyone, Urgent openings for Manager/Senior Manager WFM for Bangalore location. Candidate Requirements: • 10-14 years of Contact Centre Experience with 10+ Years of Workforce experience • Strong with Forecasting (Long, Medium and Short Term), Capacity Planning and Scheduling knowledge (mandatory) • Strong at communication with Stakeholders & Clients facing experience • Fluent in written and spoken English • Strong Team Management skill • Willingness to work in night shifts for US geography • Knowledge on Aspect tool with be a heavy weightage Please inbox for more details or share CV at ramandeep@headtracers.in
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